Sign in

This page covers signing in with your phone number and a texted code, the email backup, creating a new account, and joining your team.

Sign in with your phone number

This is the normal way in. Your office sets you up with a phone number, and a text message proves it is you.

1. Open the app. You land on the sign-in screen.
2. Type your US phone number into the Phone number field. The app formats it for you as you type.
3. Tap Send code. The button lights up once you have entered all 10 digits.
4. Check your text messages for a 6-digit code.
5. Type the code into the Enter the code we texted you field.
6. Tap Verify.

You land on your assignments list. Anything your team synced to your phone is already there.

If no code arrives

Double-check the number you typed, then go back and send a fresh code. Codes expire, so always use the newest one. If you see "That session was stale. We sent a new code. Enter it to continue.", that is normal: the old code timed out and a fresh one is already on its way to you.

Use email instead

Below the phone field there is a Use email instead link. This is the backup route for people your office provisioned with an email address instead of a phone number. If that is you, tap it, enter your Email and Password, and tap Sign in. The Use phone instead link takes you back.

Most field staff are set up with a phone number. If you are not sure which you have, ask your office.

New account: sign up

If you have never used Contents Capture, sign up instead of signing in:

1. Enter your phone number.
2. Check the box: "I agree to the Terms of Service and Privacy Policy." The Privacy Policy link opens app.contentscapture.com/privacy-policy.
3. Verify the texted code.

If the number already has an account, the app tells you "That number already has an account. Sign in instead." Tap Go to sign in.

Joining a team by invitation

If your company invited you, there is nothing extra to do. No invitation code, no acceptance screen.

1. Sign up or sign in with the exact phone number or email your office invited.
2. Your assignments appear on the list automatically.

That is the whole process. The invitation links to your account the moment you sign in.

Creating your own workspace

Independent adjusters and small crews can run their own workspace. After you sign up, the app asks you to name your company or team:

1. Type a name into the Company or team name field, something like "Smith and Sons Adjusting."
2. Tap Create my workspace.

You become the admin of that workspace, and you can invite other people to it later from the web console your office uses at app.contentscapture.com.

The version line at the bottom

Every sign-in screen shows a small footer like v1.4.2 · build 57 · 2026-07-08. This is the app version, build number, and release date. If you ever report a problem to your office, reading them this line helps them help you faster.

Next step

You are in. Go to Your assignments to find your first job.