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Glossary
This page defines every term the app uses, in plain language.
TIP
Your company can rename some nouns in the app (for example, calling Teams "Crews"). This guide uses the default names, so a label on your phone may differ slightly from what you read here.
| Term | What it means |
|---|---|
| Assignment | A job: one loss you have been sent to document. Holds rooms, media, and submissions. |
| Room | An area inside an assignment (Kitchen, Exterior) that holds its own media. |
| Capture | One shot or recording: a photo, a video, or an audio note. |
| Media | All your captures together: photos, videos, and audio. |
| Group | A bundle of angles of one item, like all four sides of a damaged TV. |
| Tag | A label on media or groups ("serial", "pre-existing") that makes them findable later. |
| Quick capture tag | A tag chip on the camera screen. Arm it and every capture is tagged automatically. Set up in Settings. |
| Submission | A locked hand-off of media to your office. Submitted media becomes read-only forever. |
| Sync | The background process that uploads your media and pulls down updates from your team. |
| Synced | Green state: the file is stored and verified on the server. |
| Pending | Amber state: saved on your phone, waiting to upload. Shows as "N pending" on badges. |
| Failed | Red state: the upload tried several times and paused. Needs your Retry on the Sync status screen. |
| Claim (a room) | Locking a room to yourself so two people do not capture the same area. Release it when you are done. |
| Lock / locked | Read-only. Submitted media, and the rooms and groups containing it, can never be changed. |
| Watermark | Evidence text (timestamp, name, room) burned into review copies. The original file always stays clean. |
| Timestamp | The exact date and time of capture, stamped on every item. |
| GPS metadata | The location attached to a capture when your team turns GPS tagging on. You see "GPS on" on the camera when it is active. |
| SHA-256 fingerprint | A tamper-proof code computed from a file's contents. If the file changed at all, the fingerprint would not match. |
| Full res | The untouched original photo, downloaded back to your phone on demand from the viewer. |
| Preview | The smaller copy of a synced photo the phone keeps to save storage. |
| Thumbnail | The tiny copy used in grids and lists. |
| Instance | One organization you belong to. Multi-company users see an Instances list and pick one. |
| Team | The crew inside your company that shares assignments. Your company may call it something else. |
| Collaborator | An access role: can capture and edit media on an assignment. |
| Observer | An access role: can view an assignment but not change anything. |
| Capture profile | The form your office attaches to a job. You fill it in if your office uses one. |
Related reading
- Your assignments for jobs, statuses, and badges.
- Offline and sync for states and the upload queue.
- Evidence quality for fingerprints, timestamps, and locks.